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privacy policy

last updated october 2026

information you share with nook

When you use nook, we handle the information needed to provide your account and shared spaces. This includes your email address, profile details, the spaces you join, and the messages and content you choose to share.

We also process certain information needed to make the app work properly, such as message timestamps, delivery and read status, notification settings, and technical information used to maintain security and reliability.

If you contact us for support or report something within the app, we may use the information you provide to respond and address the issue.

how we use your information

We use your information to provide and maintain nook, make your content available across your devices, deliver notifications, and support the features you use.

We also use it to maintain security, address reports, resolve technical issues, respond to support requests, and comply with applicable legal obligations.

We process personal data where necessary to provide the service you request, for our legitimate interests in operating and securing nook, to meet legal obligations, or on the basis of your consent where required.

how your content is stored

Your messages and shared content are stored to make them available to members of your spaces and across your devices. We use security measures to protect your data, including encryption where applicable, and restrict access to authorised users.

who can see your information

Your profile and shared content are available according to the features and settings you use. Content shared in a space can be seen by its members.

Depending on your privacy settings, other members may also see information such as your online status, last seen, and message read status.

Remember that members may be able to save, copy, or capture content you share with them.

service providers

We use service providers to help operate nook, including services for hosting, data storage, app functionality, and content features. These providers may process information on our behalf as needed to provide the service, subject to applicable safeguards.

We do not sell your personal data or use it to serve advertising. We do not use your data for cross-app or cross-site advertising tracking.

notifications and third-party features

If you enable notifications, nook may use push notification services to deliver them to your device. The information included in a notification depends on the feature and your settings.

When you use features such as GIF search, your search request may be processed by the relevant service provider. Information is shared as needed to provide the feature.

Third-party services may process information under their own privacy policies.

data retention and deletion

We keep personal data for as long as reasonably necessary to provide nook, maintain security, resolve disputes, and meet legal obligations.

You can request deletion of your account through the app. When an account is deleted, we take steps to remove its associated personal data in accordance with our deletion process. Some content shared with other members may remain available to them, and certain information may be retained where required or permitted by law.

The timing of deletion may depend on backups, technical limitations, and legal requirements.

your choices and rights

You can manage certain information through nook, including your profile and available privacy settings. You can also block other users and contact us about account deletion or privacy concerns.

Depending on your location and applicable law, you may have the right to:

To exercise your rights, contact support@heynook.xyz. We may need to verify your identity before responding.

children’s privacy

nook is not intended for children below the minimum age permitted under applicable law. We do not knowingly collect personal data from children who are not permitted to use the service. If you believe a child is using nook in violation of these requirements, contact us.

security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. No online service can guarantee absolute security.

You are responsible for keeping your account credentials secure and choosing carefully who you invite into your spaces.

changes to this policy

We may update this policy as nook evolves or when required by law. We will update the date at the top when changes are made. Where required, we will provide additional notice.

questions

Reach us any time at support@heynook.xyz and we will get back to you.